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Help CenterPlatform · Inbound

Media

Browse, search, and upload images for the selected client's hosted website.

Updated Oct 5, 2026 6 steps 4 questions answeredOpen this page in the platform
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Overview

Media is the selected client's image library for its hosted website. Use it to check how many images the library holds and how much storage they use, find an image by filename or alt text, upload new images, and copy or open an image's public URL.

How to use this page

  1. Choose the client

    Use the client switcher at the top of the sidebar to select the client whose website images you want to manage. Client users with one company see their library automatically, and those with more than one see the library for the company selected there. Employees must select a client before the library loads.

  2. Review the library

    The tiles at the top show Images (the total count) and Storage used (the total size). Each image card shows its filename, file size, dimensions when known, and how many source pages use it.

  3. Search by filename or alt text

    Type in Search filename or alt text. The results jump back to the first page, and a line under the search shows how many images match. If nothing matches, select Clear search to return to the full library.

  4. Upload images

    Select Upload images beside the search field (or in the middle of the page when the library is empty), then choose one or more files. You can upload up to 20 images at a time, each up to 25 MB, and a message confirms how many were added.

  5. Copy or open an image

    Select Copy URL on an image card to copy its public URL; the button briefly shows Copied. Select the open icon beside it to view the image full size in a new tab.

  6. Move through pages

    The library shows 48 images per page. When there is more than one page, use Previous and Next at the bottom. The indicator between them shows your current page and the total.

What the buttons do

Upload images
Opens the file picker to add 1 to 20 images at once, up to 25 MB each. It sits beside the search field, or inside the empty library card when there are no images yet.
Search filename or alt text
Filters the library to images whose filename or alt text contains your search.
Clear search
Appears when a search finds nothing. Empties the search and shows the full library again.
Copy URL
Copies the image's public URL to your clipboard.
Open full size
The icon beside Copy URL. Opens the image in a new browser tab.
Previous and Next
Move between pages of results when the library or search has more than one page.

Common questions

JPG, PNG, GIF, WebP, AVIF and SVG. Each image can be up to 25 MB, and you can add up to 20 in one upload. For more, upload another batch.
Either the library is empty (the page shows No images yet with an Upload images button) or your search has no matches (select Clear search). If there is no hosted website for this account yet, the page says so instead: your SalesHive team can set one up, and its images will appear here once it is ready.
It is now a line under the search field that appears only while you are searching, for example 12 images match this search. The Images tile always shows the full library total.
Only the selected client's. Client users see the library for the company selected in the client switcher, or their only company, and employees see whichever client they selected.
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